Privacy Policy
Effective Date: Jan 1, 2025
Welcome to CA Tax (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and related applications. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use our services:
1.1 Personal Information
We may collect personal information you provide to us, such as:
• Full Name
• Email Address
• Phone Number
• Mailing Address
• Date of Birth
• Social Insurance Number (SIN) (if required for tax filing purposes)
• Tax-related documents and financial details
1.2 Non-Personal Information
We may collect non-personal information, including:
• Browser type and version
• Device information (IP address, operating system)
• Cookies and usage data
2. How We Use Your Information
We use your information to:
• Prepare and file your tax returns
• Contact you regarding your tax filing status or other inquiries
• Provide customer support
• Improve our website and services
• Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. How We Share Your Information
We may share your information in the following cases:
• With Government Agencies: When required to submit tax filings to the Canada Revenue Agency (CRA).
• With Third-Party Service Providers: To facilitate tax processing, payment transactions, or data security.
• Legal Compliance: If required by law, court orders, or to prevent fraud.
All third parties are required to maintain the confidentiality and security of your personal information.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:
• Encryption of sensitive data
• Secure access controls
• Regular security audits
However, no data transmission over the internet can be 100% secure. We encourage you to use strong passwords and protect your account information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic and personalize content. You can adjust your browser settings to disable cookies, but some features may not function properly.
6. Your Rights and Choices
You have the right to:
• Access the personal data we hold about you
• Correct any inaccurate or incomplete data
• Request deletion of your personal data (subject to legal retention requirements)
• Withdraw consent for certain data processing activities
To exercise these rights, contact us at info@ca-tax.ca.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal and regulatory obligations. Tax-related data may be retained for at least six years, as required by the CRA.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@ca-tax.ca
Website: www.ca-tax.ca