Privacy Policy
Effective Date: January 1, 2026
Welcome to CA Tax Experts Inc. (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use our website (www.ca-tax.ca) and our tax preparation services.
By accessing or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
Full name
Email address
Phone number
Mailing address
Date of birth
Social Insurance Number (SIN), where required for tax filing
Tax documents and financial information necessary to prepare and file your return
Providing accurate and complete information is required to deliver our services.
1.2 Non-Personal Information
We may automatically collect limited non-personal information, such as:
Browser type and version
Device and operating system information
IP address
Website usage data and cookies
This information is used to improve website functionality and user experience.
2. How We Use Your Information
We use your information to:
Prepare and file tax returns with the Canada Revenue Agency (CRA)
Communicate with you regarding your tax filing or inquiries
Provide customer support
Improve our website, systems, and services
Meet legal and regulatory requirements
We do not sell, rent, or trade your personal information.
3. Disclosure of Information
We may share your information only in the following circumstances:
Government Authorities: When required to submit filings to the CRA or comply with legal obligations
Service Providers: Trusted third-party providers who assist with payment processing, secure document storage, or system operations
Legal Requirements: When required by law, court order, or to prevent fraud or misuse
All third parties are contractually required to maintain confidentiality and data security.
4. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
Encryption of sensitive data
Restricted access controls
Secure systems and monitoring
While we take reasonable precautions, no method of transmission over the internet is completely secure. You are responsible for safeguarding your login credentials and personal devices.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Analyze traffic and usage patterns
Improve website performance
Enhance user experience
You may disable cookies in your browser settings; however, some website features may not function properly.
6. Your Rights
Subject to applicable laws, you have the right to:
Access your personal information
Request corrections to inaccurate or incomplete data
Request deletion of personal information, subject to legal retention requirements
Withdraw consent for certain uses of your information
Requests can be made by contacting us at info@ca-tax.ca.
7. Data Retention
We retain personal and tax-related information only as long as necessary to:
Provide our services
Meet legal and regulatory obligations
Tax records may be retained for a minimum of six (6) years, as required by the CRA.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
CA Tax Experts Inc.
📧 Email: info@ca-tax.ca
🌐 Website: www.ca-tax.ca
